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CATT Ltd offers a full suite of business, technology and application management consulting
services to assist in your e-business transformation. The suite of services includes:
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The suite of services includes:
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• Oracle Applications Support Outsourcing.
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• Oracle Applications 11i Implementations.
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• Oracle Applications 11i Upgrades
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• Contract Staffing.
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CATT Ltd Oracle Practice provides all of the services necessary for an e-business transformation - not just software implementation. Our goal is to provide strategy through implementation services to our clients.
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Oracle Applications Support Outsourcing:
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Many organizations today implement packaged solutions or custom applications without considering how they will maintain and enhance the application after launch - the end result is the skyrocketing of the Total Cost of Ownership (TCO). Changes in end user requirements & technology updates leading to maintenance of existing Oracle Applications implementations create immense pressure on corporate IT departments as the skill sets and resources required typically exceed in-house capabilities and capacities.
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CATT Ltd provides Applications Maintenance Outsourcing solutions that reduce the time you spend maintaining systems and allow you to focus on strategic aspects of running your business. We consider the process for post-launch support and maintenance of an application as important as the implementation process. You can achieve 60% reduction in your software and infrastructure maintenance costs by utilizing our offshore Applications Maintenance Outsourcing for maintenance of your database, Applications and system environments.
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We help customers meet these challenges and derive continued value and benefits from their investments through a spectrum of post implementation and upgrade services. CATT Ltd Offshore Development Center executes several Applications Maintenance Outsourcing projects.
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Our Service Offerings.
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Key feature of our support services is the use of an Onsite-Offsite-Offshore delivery model, which provides for high quality, low cost support. The model comprises of understanding and documenting of the client's processes and systems onsite and establishing of teams, processes and infrastructure at offsite and offshore centers.
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Our Services include:
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• On Fault.
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• Enhancements.
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• Product sustenance and support: Code maintenance, bug
fixes, Patch releases.
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• 24*7 support.
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• Maintenance - Database maintenance, NT/UNIX system
administration, Enterprise Applications administration.
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• Functional mentoring: Help Desk.
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• Post implementation assessment.
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With the teams in place, and the procedures & processes well defined, the Offshore Development Center (ODC) in its steady state makes deliveries at regular intervals as per the project schedules and pre defined Service Level Agreements (SLAs). Regular customer feedback is sought throughout to identify areas of improvement. This enables the continuous improvements and increased efficiencies.
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Oracle Applications 11i Implementations:
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Implementing enterprise applications is a complex process. CATT Ltd’s clients benefit from our experience in implementing enterprise applications for customers across industry segments. Our comprehensive approach to implementation addresses all the components required for a successful deployment, including IT strategy, organizational alignment, business process redesign, solution implementation and infrastructure setup.
CATT Ltd is a full-fledged service partner for Oracle’s E-Business suite for implementation, upgrade and support services.
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Our Strategic Delivery Model consists of a Global Delivery Center network, highly skilled, multidisciplinary teams, standard methods, tools and architectures and deep understanding of your industry. Perhaps the most important factor in our success is that we have the same objectives as our clients: quality, cost containment and rapid implementation.
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We can add value to your enterprise applications implementation effort with strong product knowledge coupled with several end user engagements.Oracle Applications implementation project failures have been attributed primarily due to the following reasons:
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• Assembling the right mix of implementation resources -
Business-savvy Functional resources, Techno-functional
resources, and Apps DBA’s.
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• Implementation Team short on Business and Applications
knowledge.
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• Faulty scoping of the project, resulting in missed deadlines, and
overdrawn budgets.
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• Missing and/or insufficient "Knowledge Transfer" - from
Implementation Team to Primary and Secondary stakeholders.
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• Inappropriate training, both formal and informal.
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CATT Ltd addresses these issues "consciously" right from the Conception to final delivery of the project.
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Oracle Applications 11i Upgrades:
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To achieve best performance and constantly leverage the best practices in the industry, Oracle Applications Upgrade is a must. As most installations of Oracle Applications are customized to some extent, this has become a time-consuming and high-risk activity.
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CATT Ltd de-risks your key concerns associated with an Upgrade of Oracle Applications install. You can achieve 60% reduction in your upgrade costs by utilizing our Upgrade solutions. We help customers meet the above challenges and derive continued value and benefits from their investments through a spectrum of post implementation and upgrade services. CATT Ltd Offshore Development Center (ODC) of Excellence executes several Upgrade projects.
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• Business continuity for mission critical applications.
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• Reduction in downtime during production cutover.
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• Removal of unnecessary customizations. |
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• Integration with new and existing systems.
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• Effective Upgrade and migration of data (transactions and
setup).
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• Change management with respect to people, processes and
technology.
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Our Service Offerings CATT Ltd gives you the choice amongst:
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• Minimum Upgrade (a Technical Upgrade to 11i covering only
the most important customizations).
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• Common Upgrade (Upgrade to 11i eliminating redundant
customizations and leveraging newer tools like workflow, data
model and service architecture).
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CATT Ltd provides Upgrade and migration services across all Oracle Applications modules and technology platforms.
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Contract Staffing:
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CATT Ltd is capable of quick staff a specific need or entire client project. CATT Ltd provides contact consultants who will operate as an extension of client’s IT staff to provide special expertise and assure project’s success. Well known for our ability to understand your technical requirements, we will provide appropriate skilled consultants such as Business Analysts, Project Managers, Programmers, System Administrators, Database Administrators, Application Developers, QA, and other IT professionals.
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